Jaguar XE, XF and XK models named the cars with best service

April 15, 2015 at 15:59

The American company J.D. Power and Associates was rated car companies with the best dealer service. Among the premium brands the best possible service appeared in Jaguar, and among the mass – at Buick. The owners were big fans of models XE, XF and XK.

Jaguar XF 2015 pics

Jaguar XF 2015 image

The study, in which surveyed more than 70,000 owners of cars 2010-2014 model year, held in November-December 2014. Dealers companies were evaluated, including the quality and speed of repair, convenience, location of the centers, the staff reviews. From the combination of these data was compiled “customer satisfaction index” service dealers of a brand on a 1,000-point scale.

Jaguar XE 2015 picture

Jaguar XE 2015 pics

Jaguar has won with 877 points. The median among all manufacturers totaled 852 points.
The study also showed that, despite the almost universal opportunity to leave the online application for services, such services are the only nine percent of motorists. 73 percent of respondents said they prefer to sign up for the service by phone, and a quarter of respondents admitted that they were not aware of the possibility of recording a service over the Internet.

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